Find answers to common questions about our products and services.
Yes, we offer nationwide delivery within Ghana. Delivery fees are calculated based on location and order size. Standard delivery within Accra takes 1-2 business days. For other regions, please allow 3-5 business days.
Absolutely. You can choose 'Store Pickup' at checkout and collect your items from our warehouse in Jeneral Merchant Lgstx, Santeo Station, Santeo. Please wait for a confirmation email before arriving.
Yes! We have a dedicated project sales team. Contact us for bulk pricing if you are a contractor or developer. We can provide custom quotes for large quantities of tiles and sanitary ware.
We accept returns of unused, undamaged boxes of tiles within 14 days of purchase. Items must be in original resaleable condition. Please see our Returns & Refunds Policy for full details.
We primarily supply the high-quality materials. However, we have a network of trusted, verified installers that we can recommend for your specific project needs.
We accept Mobile Money (MTN, Vodafone, AT), Visa, Mastercard, and Bank Transfers. Cash payments are also accepted for in-store pickups.
