Delivery Policy

Jeneral Merchant provides reliable delivery services across Ghana. We strive to ensure your materials arrive safely and on time.

• Accra & Tema: Standard delivery takes 1-2 business days.
• Other Regions: Please allow 3-5 business days for delivery.
• Express Delivery: Available upon request for an additional fee.

Delivery Rates

Delivery fees are calculated based on the weight of your order and the delivery location. The final shipping cost will be displayed at checkout before you complete your payment.

Store Pickup

You can skip the shipping fees with free local pickup at our warehouse.

International Shipping

Currently, we do not ship outside of Ghana.

Returns

For information about returning items, please view our Returns & Refunds Policy.